FAQ
GENERAL QUESTIONS
The coexistence of both a mental illness and a substance use disorder.
The treatment and care that we offer can be entirely digital. This approach, known as telehealth, means patients can access the care and support they need anywhere or at anytime, and can even have their prescriptions sent to their local pharmacy. For those who have the required technology (laptop, tablet or smartphone) this model of care reduces many significant barriers to care.
As part of our treatment and care, our clinicians can prescribed a range of safe and effective medications to help you in your recovery journey. We call this Medication Assisted Treatment (otherwise known as MAT). This includes medications such as buprenorphine-naloxone (Suboxone) and naltrexone (Vivitrol), for people dealing with an opioid use disorder and naltrexone and acamprosate, for people dealing with alcohol use disorder.
In-person appointment are always available and highly valuable as they maximize human connection potential.
At least 50% of people struggling with a substance use disorder are also dealing with another mental health illness. Often time patients will need to see two separate to get both addressed. This is very inconvenient the patient. At CONQUER we will treat all mental health conditions!
FOR PATIENTS
If you are using a substance that you are having a hard time stopping on your own or having distress regarding your mental health than you are welcome at CONQUER!
Most insurances do cover the treatment that we provide. We take most insurances but things change, so make sure that you call the clinic to see if we can accept your insurance before booking your appointment.
While the preferred method is to establish you in-clinic with the provider for your first appointment, we understand there are barrier that make this difficult for some. We will work with you in your particular circumstances as we don’t want this to be a roadblock to getting treatment.
We’re always happy to chat, anonymously if you wish, to help you find out more about our treatment options and whether they are right for you.
Yes! Our treatment and care is always customized to you. We provide all the support that you need to meet your personalized goals.
The short answer is, no. We are fully aware that suddenly losing access to your medication can potentially put life’s at risk, and create unnecessary stress. If you happen to miss an appointment, there’s no need to worry. We understand that things can always come up. You can simply message us to reschedule.